Six Sigma as a Management System

Six Sigma as a Management System

Six sigma is a data driven approach and a methodology to eliminate defects from a process – It may be a manufacturing process or a service process. Six Sigma was introduced by Bill Smith & Mikel J Harry while working at Motorola in 1986. Jack Welch launches it central to his business strategy at General Electric in 1995. Six sigma identify and remove the causes of defects and minimize variability in manufacturing and business processes and thus improve the quality of the process.  Several scholars / writers define six sigma in different ways. It can be defined as a – Problem solving metho...

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