OSM is solely not responsible for the delay in MU results: MeritTrac

OSM is solely not responsible for the delay in MU results: MeritTrac

MeritTrac, a testing service company, which conducted the assessment of answer sheets for the Mumbai University said that the company should not be solely blamed for the delay in the results of Mumbai University.For the delay in the results of the Mumbai University, the company has faced a lot of criticism for its services and professionalism. The company is 100 percent subsidiary of Manipal Global Education (MaGE). In an e-mail response to the IE, Nagendran Sundararajan, Executive Vice President of MeritTrac, said, “Any large OSM (onscreen marking) project is transformational in nature and requires meshing of systems between the Institution (sic) and the service provider. There are many other factors and elements coming into play that will decide the pace of the evaluation process. Therefore, one cannot assume that OSM solution is the only factor that will decide the time frame or accuracy of exam results and make allegations on the OSM system.” The results of the summer semester are expected by June but due to the delay this year, the results were declared in September and the last round of the results was declared in October.Assessors alleged that there were problems in linking the students' answer sheets to the correct question paper code and to the seat number of the students. Some of the students also reported errors in their results as they were marked absent the exam despite being present on the day of the examination.On October 17, nearly 2300 students were awarded average marks as their answer sheets were untraceable.

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